Privacy Policy

Consent

By using our website, submitting a vehicle rental application, or reserving a vehicle with Aspire Rental, you hereby consent to our Privacy Policy and agree to its terms. For our legal rental rules and customer agreements, please visit our Terms & Conditions page.

Information We Collect

The personal information you are requested to provide, and the specific reasons why you are asked to provide it, will be clear at the point of collection during driver verification, credit or background screening where applicable, or inquiry submissions.

If you contact us directly or complete a rental inquiry for our Dallas or Tampa fleet, we may collect information such as your full name, email address, phone number, physical address, driver's license details, rideshare/delivery account verification, and any message contents or attachments you send.

When registering an account or completing a driver agreement with Aspire Rental in Dallas, TX or Tampa, FL, we may collect contact information, motor vehicle records, proof of required insurance, payment methods, and security deposit authorization.

How We Use Your Information

We use the collected information under applicable Texas and Florida law for operational and service fulfillment purposes, including to:

• Provide, operate, maintain, and verify vehicle rentals in Dallas, TX and Tampa, FL
• Process driver applications and verify gig-platform credentials where applicable, including Uber, Lyft, DoorDash, and similar platforms
• Improve, personalize, and expand our fleet services and website functionality
• Analyze usage trends and evaluate fleet availability
• Develop rental programs, rent-to-own plans, and direct vehicle sale options
• Communicate with you for customer support, service updates, toll/citation notifications, and eligible promotional offers
• Send essential transaction receipts and legal notices
• Prevent fraud, secure assets, and verify financial responsibility under applicable Texas and Florida requirements

Log Files & Analytics

Aspire Rental follows standard operating procedures utilizing web log files and analytics. These files may log visitors when they access our website. The information collected may include IP addresses, browser types, Internet Service Providers (ISP), date/time stamps, referring/exit pages, and click counts. This information is used to analyze operational performance, administer the site, track movement, and gather usage trends across the Dallas-Fort Worth metroplex and the Tampa Bay area.

Cookies & Tracking Technologies

Aspire Rental utilizes cookies and session identifiers to store visitor preferences, active reservation sessions, selected location, and visited pages. This information optimizes the user experience by customizing content according to browser specifications and user input. You can modify your browser settings to disable cookies, though certain online booking features may require active cookie support.

Third-Party Service Providers & Partners

We may share necessary data with trusted third-party service providers, including payment gateways, background verification services, toll processing entities in Texas such as NTTA/TxTag and in Florida such as SunPass, commercial insurance underwriters, claims administrators, repair facilities, and other vendors that support our operations. Third-party ad servers or networks may also use cookies or web technologies to measure campaign effectiveness. Aspire Rental does not sell your personal identifying information to unauthorized third-party brokers.

Texas Data Privacy & Consumer Protections (TDPSA)

Under the Texas Data Privacy and Security Act (TDPSA) and applicable Texas statutory laws, qualifying Texas residents and consumers may have rights regarding their personal data, including the right to:

• Confirm and Access: Request confirmation of whether Aspire Rental is processing your personal data and access such personal data.
• Correction: Request correction of inaccuracies in your personal data, taking into account the nature and purpose of processing.
• Deletion: Request deletion of personal data provided by or obtained about you, subject to legal and contractual retention requirements, such as active lease agreements and toll records.
• Opt-Out: Opt out of qualifying processing of personal data for targeted advertising, sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

If you submit a Texas privacy request, we may verify your identity and respond within the timeframe required by applicable Texas law. To exercise an applicable right, please contact our Dallas team directly.

Florida Digital Bill of Rights (FDBR)

Where the Florida Digital Bill of Rights (FDBR) or other applicable Florida privacy law applies, qualifying Florida residents and consumers may have rights regarding their personal data, including the right to:

• Confirm and Access: Request confirmation of whether Aspire Rental is processing qualifying personal data and request access where applicable.
• Correction: Request correction of qualifying inaccurate personal data.
• Deletion: Request deletion of qualifying personal data, subject to legal and contractual retention requirements.
• Opt-Out: Exercise applicable opt-out rights relating to sale of personal data, targeted advertising, or certain profiling activities where the law provides such rights.

If you submit a Florida privacy request, we may verify your identity and respond within the timeframe required by applicable Florida law. To exercise an applicable right, please contact our Tampa team directly.

GDPR & International Data Protection Rights

For international visitors or drivers, we support transparency regarding data protection rights that may apply, including:

• Right to access: Request copies of personal data held by Aspire Rental where applicable.
• Right to rectification: Request correction of incomplete or inaccurate data.
• Right to erasure: Request data deletion under valid legal conditions.
• Right to restrict or object to processing: Request limitations on qualifying processing where applicable.

Children's Privacy Protection

Protecting children on the internet is important to Aspire Rental. We encourage parents and guardians to monitor and guide their children's online activities.

Aspire Rental does not knowingly collect Personal Identifiable Information from children under the age of 13. Vehicle rentals and applications are restricted to licensed drivers meeting applicable legal age requirements under Texas and Florida law. If you believe your child provided personal information on our platform, please contact us immediately so we can review the request and take appropriate action.