Refund Policy
Last updated: September 2026
1. Rental Payment & Refund Eligibility
- No refunds once the rental period has started.
2. Security Deposit Refunds
- A security deposit may be required prior to pickup for tolls/tickets.
- Deposits are refundable if the car is returned clean, undamaged, and with no outstanding payments.
3. Early Termination Refunds
- No prorated refunds for early returns.
4. Late Cancellations & No-Shows
- Cancellations before pickup must be made in advance to avoid fees.
- No-shows may result in forfeiture of any deposits made.
5. Refund Process & Timeframe
- Refunds for deposits are processed within 7–14 business days via the original payment method.
6. Damage, Insurance Claims & Refunds
- If a car is damaged during the rental period, the cost of repairs may be deducted from the deposit.
- If the car becomes inoperable due to Aspire Rental maintenance issues, the renter may be eligible for a partial refund.
7. Car Purchases & Forfeited Refunds
- When purchasing a vehicle from Aspire Rental, all deposits and payments made toward the purchase are applied to the final sale price.
- If a buyer backs out of a car purchase after a deposit or payment has been made, that amount is non-refundable and will be forfeited.
- Forfeited funds cover holding the vehicle, removing it from active availability, and administrative processing costs.
- If Aspire Rental fails to deliver the purchased vehicle as agreed, the buyer will receive a full refund of all payments made.
- Refunds for cancelled purchases are only issued at the sole discretion of Aspire Rental and must be requested in writing within 7 days of the cancellation.
8. Dispute Resolution for Refunds
- Disputes regarding refunds can be submitted directly to our support team via phone or contact form.
- Disputes will be resolved under local jurisdiction according to your rental agreement.
Aspire Rental Customer Support
Contact us 24/7 for refund and billing assistance
Call 727-761-5423